A business process improvement framework to facilitate superior SME operations
by Zulfiqar Khan, Rajeev K. Bali, Nilmini Wickramasinghe
International Journal of Networking and Virtual Organisations (IJNVO), Vol. 5, No. 2, 2008

Abstract: The present climate that UK companies face is quite volatile. Organisations are now focusing on their core competencies (doing what they are best at) and outsourcing most other activities. Administration functions of some service organisations are also being outsourced to specialists here in the UK and abroad. In order that UK organisations achieve world class levels of competitiveness the DTI's UK Manufacturing Strategy identified an urgent need for the systematic implementation of 'best practices' such as lean practices and other World Class Manufacturing (WCM) methodologies. The paper uses a case study methodology to test and analyse a Small and Medium Enterprise (SME) specific framework. This case study is used to test and validate the Business Process Improvement (BPI) framework.

Online publication date: Mon, 04-Feb-2008

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Networking and Virtual Organisations (IJNVO):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com