A comparison of information technology professionals' and data consumers' perceptions of the importance of the dimensions of information quality
by Barbara D. Klein, Thomas J. Callahan
International Journal of Information Quality (IJIQ), Vol. 1, No. 4, 2007

Abstract: This study examines perceptions of information quality held by information technology professionals and examines the question of whether perceptions of information quality dimensions held by information technology professionals are the same as those held by data consumers. The dimensions of information quality rated most important by the information technology professionals are accuracy, timeliness, ease of understanding, and accessibility. The data consumers' ratings of relevancy are higher than those of the information technology professionals, and the information technology professionals' ratings of concise representation are higher than those of the data consumers.

Online publication date: Thu, 17-Jan-2008

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