Re-conceptualising the paradoxes of information processing capability
by Jimmy Huang
European J. of International Management (EJIM), Vol. 1, No. 4, 2007

Abstract: Radical changes in the business environment have brought to the surface some challenging requirements in the way in which information is managed. This study examines the implementation of a new IT system and the process changes that followed, to conceptualise its impact on the case organisation's information processing capability. The findings suggest that a new form of information processing capability is jointly and strategically developed through the establishment of IT infrastructure and the aligning of the IT infrastructure with the business requirements. Also, such capability is facilitated by forces such as process standardisation, centralisation and performance transparency.

Online publication date: Tue, 06-Nov-2007

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