An assessment of the key success factors of manufacturing performance from the perspective of external decision-makers
by Carlos Ferreira Gomes, Mahmoud M. Yasin, Joao V. Lisboa
International Journal of Business and Systems Research (IJBSR), Vol. 1, No. 2, 2007

Abstract: The objective of this study is to investigate the approaches utilised by external decision-makers in their evaluation of the different facets of performance of manufacturing organisations, operating as open systems. In process, important linkages which exist among relevant performance parameters are explored. The types and frequencies of performance measures used by the sampled Portuguese financial analysts are compared using factor analysis and multiple regression analysis. Results tend to underscore the significance of the collective performance of all subsystems of the manufacturing system. Based on the findings of this research, implications focusing on the management of organisational performance systems are identified.

Online publication date: Fri, 12-Oct-2007

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