The relationship between individual differences, culture, anxiety, computer self-efficacy and user performance
by Ravi Paul, Richard D. Hauser, John H. Bradley
International Journal of Information Systems and Change Management (IJISCM), Vol. 2, No. 2, 2007

Abstract: The purpose of this research was to comprehensively examine the relationships between Computer Anxiety (CA), culture, Computer Self-Efficacy (CSE) and user performance in a training setting. This study sought to extend previous research by longitudinally examining the impacts of individual differences, culture, CA and CSE concurrently on actual performance in a training setting. To accomplish this, previously validated instruments were used to measure culture, CA and CSE. Actual performance was measured using a standardised, hands-on database test and the results analysed using correlation analysis. Support was found for all the four hypotheses.

Online publication date: Mon, 17-Sep-2007

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