Setting interoperability standards for e-government: an exploratory case study
by Ernani M. Dos Santos, Nicolau Reinhard
Electronic Government, an International Journal (EG), Vol. 4, No. 4, 2007

Abstract: Information sharing and systems integration are critical factors for the establishment of electronic government. And to achieve effective implementation of this process, it is necessary to define the compatibility standards to be adopted. However, setting these standards maybe a complex task, owing to the number of agents involved and the adoption barriers, among other factors. This paper discusses the management of the standardisation process in an electronic government environment. It presents the preliminary findings from a case study of the Brazilian interoperability standard (e-PING), based on documents content analysis, face-to-face interviews and direct observations. As a result, this study points out some aspects that may be conditioning the setting of these standards. It is believed that the understanding of this process allows addressing future actions for standards diffusion and evolution.

Online publication date: Wed, 05-Sep-2007

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