Technological innovation and the rise of the department store in the 19th century
by Robert D. Tamilia, Susan E. Reid
International Journal of Technology Marketing (IJTMKT), Vol. 2, No. 2, 2007

Abstract: Technology, as an agent of growth and prosperity, is most commonly associated with the production side of the economy. However, other sectors, notably retailing (i.e., part of the distribution side of the economy), have also contributed significantly to advances in technology, economic growth and the betterment of society. From an historical perspective, technology and retailing have been inextricably linked both in terms of their development and their ability to deliver unique benefits to consumers. The focus of this paper is to demonstrate how the department store, as a large-scale mass distribution institution of the 19th century, has contributed directly or indirectly to the spread of certain technological innovations and, similarly, the extent to which technological innovation in turn aided in the rise of the phenomenon of the 19th century department store.

Online publication date: Wed, 08-Aug-2007

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