Constructing a perceived and expected quality model between system supplier and end user to evaluate supply chain system
by Che-Wei Chang, William Y.C. Wang
International Journal of Electronic Business (IJEB), Vol. 5, No. 4, 2007

Abstract: An increasing emphasis on end-user demand and expanded development budgets in leading software development firms to increase the supply chain management system quality of their Products (PD). Decision makers apply quality standards and guidelines to evaluate software quality. However, standards and guidelines lack uniformity in software development firm quality and end-users' requirements. Accordingly, this study develops a grey decision making measurement model for evaluating the software quality of supply chain management system, to reduce the software quality of perceived and expected gap between the PD offered by a software development firm and end-users' requirements.

Online publication date: Wed, 08-Aug-2007

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Electronic Business (IJEB):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com