Effect of communication and emotional types on team reciprocity in healthcare organisation Online publication date: Wed, 11-Apr-2007
by Murako Saito, Genki Murakami, Mitsuhiko Karashima
International Journal of Healthcare Technology and Management (IJHTM), Vol. 8, No. 3/4, 2007
Abstract: This paper deals with the relationship among organisational climate, member communication, team reciprocity and team care effectiveness, comparison of team reciprocity by communication type and the comparison of human resources and human performance reliability by Emotional Intelligence Competence (EIC) based on our earlier studies. Three themes are provided (1) causal relationship of latent variables on organisational climate, communication, team reciprocity and team care effectiveness, (2) the effect of communication on team reciprocity by communication type and (3) the comparison of human resources and performance reliability by emotional regulation. Significant differences in team reciprocity were observed between two types of communication, such as Face-To-Face (FTF) and Computer Mediated Communication (CMC). Significant differences were also observed in performance reliability between the higher and the lower score groups of interpersonal relationship management representing emotional intelligence competency.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Healthcare Technology and Management (IJHTM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com