Evaluation of cloud computing risks using an integrated fuzzy-ANP and FMEA approaches
by Ata Allah Yazdani; Abbas Keramati; Ozgur Turetken; Yazwand Palanichamy
International Journal of Applied Decision Sciences (IJADS), Vol. 16, No. 2, 2023

Abstract: Despite the considerable benefits of cloud-based services and their effect on the reduction of total investments in information technology (IT) infrastructures, there still exist a plethora of concerns regarding the potential risk of this relatively new method of resource outsourcing. Due to the diversity of activities in the risk management process, it is essential to develop an innovative framework for controlling and streamlining relevant processes. Such processes include the identification, ranking, and determination of relevant exposure strategies and risk responsiveness strategies. The proposed framework developed in this study was based on the risk management process phase of the PMBOK model to analyse the collected data via fuzzy analytical network processing and failure mode effective analysis methods. A survey was then drafted with participating IT experts. Results demonstrate that the three most important risks are data confidentiality, data integrity and reliability. Furthermore, 117 risk-responsiveness solutions such as auditing the scope of access to information, using relevant techniques to control data integrity, and implementing appropriate training programs for the support team within the organisation were recognised and ranked to suggest the most appropriate remedial strategies that extensively mitigate against identified risks.

Online publication date: Fri, 10-Mar-2023

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Applied Decision Sciences (IJADS):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com