Lean Six Sigma: a clinical treatment for national healthcare system
by Harsimran Singh Sodhi
International Journal of Business Excellence (IJBEX), Vol. 29, No. 1, 2023

Abstract: Lean Six Sigma is a business-driven, multi-faceted approach to process improvement, reduce costs, and increase profit. It helps to improve quality of product and cost saving. Lean Six Sigma is considered to be one of the best quality improvement methodology applied successfully to organisational areas like manufacturing, production, accounting and finance, sales and marketing, information systems, human resource management, etc. Lean Six Sigma is a project driven approach that concentrates on reducing variations, defects and improving the quality of products, processes as well as services. Basically Lean Six Sigma measures 3.4 defects per million of opportunities (DPMO) and it operate on the concept of DMAIC. In the proposed work, guides how DMAIC can be successfully implemented in medical transcription to identify different Lean Six Sigma projects by identifying critical to quality (CTQ).

Online publication date: Mon, 16-Jan-2023

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