Individual differences and turnover intentions: perspectives from the Indian IT industry Online publication date: Wed, 04-Jan-2023
by Shivinder Nijjer; Sahil Raj; Dana-Nicoleta Lascu; Viput Ongsakul
J. for Global Business Advancement (JGBA), Vol. 15, No. 2, 2022
Abstract: The world's largest IT outsourcing destination, India, is currently experiencing high employee turnover, between 13% and 15% yearly (PTI, 2018; Dasgupta, 2017). Based on the theory of planned behaviour (TPB) (Ajzen, 1991) and Theory of Individual Differences leading to job attitudes (Cooper, 2010a; Judge and Mueller, 2012), the study identifies individual differences that predict turnover. In this study, we utilise turnover intention to predict turnover in Indian IT industry (Tett and Meyer, 1993; Steel and Ovalle, 1984; Jaros, 1997). Following from TPB and the Judge et al. (2012) study, we posit that Job Attitude (Job Satisfaction and perceived Person-Organisation Fit, in this study) lead to turnover intention. The individual differences we utilise are self-esteem, personality and resilience, which impact attitude, which, in turn, influences intention and may result in turnover behaviour (Motowildo et al., 1997; Judge and Bono, 2001).
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