User stickiness in mobile games
by Wei Lu; Ruben Xing; Pei Deng; Zihan Shen
International Journal of Data Science (IJDS), Vol. 7, No. 2, 2022

Abstract: The continuous development of information technology in social needs has promoted the development of the mobile game industry, making games an important cultural and entertainment consumer product. The game industry became a huge dividend market. However, the booming game industry is highly competitive. How to maintain its competitiveness has become an urgent problem to be solved. This research aims at the related factors that affect users' game stickiness, such as user-perceived quality, switching cost, and perceived ease of use are focused as the primary concerns of this research. Combining the characteristics of games and users' behaviour, a structural equation model is constructed. Through the questionnaire survey and structural equation analysis, it is found that sociality, payment mechanism, user interface and plot have positive effects on game stickiness. Finally, based on the idea of behavioural design and the analysis results, this paper proposed some systematic improvement strategies for game stickiness.

Online publication date: Wed, 09-Nov-2022

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