Shift towards digital opportunities for banks?
by Debasis Chakraborty; Jyoti Gogia
International Journal of Electronic Banking (IJEBANK), Vol. 3, No. 3, 2022

Abstract: We assess and analyse the relationship between the number of ATMs and the pertinent macro-economic variables. Moreover, the paper demonstrated a brief overview of the ATM industry's impact during lockdown backed with a case study concerning their logistics and policy actions of the board of directors. We used quantitative evidence relating to declining ATM transactions within the UK banking industry and using data from UK regulatory authorities. The paper shows a fall in the number of ATMs with a rise in macro variables like inflation and further supports it with a qualitative argument of the declining ATM industry. Lastly, we conclude our findings with a qualitative forecast, assessing the relevance of virtual banks and the paradigm shift towards a more digitised economy, we present the opportunities which the mid-market banks could exploit and meet the changing consumer preferences to innovate within the dynamic banking sector.

Online publication date: Fri, 16-Sep-2022

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