Factors influencing innovation and operating performance in power distribution companies
by Tuan Le-Anh; Tam Nguyen To; Hung Duong Van
International Journal of Business and Systems Research (IJBSR), Vol. 16, No. 5/6, 2022

Abstract: In the Vietnam economy, power distribution companies play a very important role and are responsible for distributing electricity to all consumers in Vietnam. This research analysed factors influencing management innovation and operating performance in this type of company. In this study, we tested 14 hypotheses using data collected from 130 top managers and other key personnel from power distribution companies in Vietnam. The data had been analysed using the exploratory factor analysis and PLS-SEM approach. The results confirm that organisational learning, workforce capability, and network involvement have positive influences on management innovation. Among these factors, network involvement has the highest impact. The study also shows the important roles of intra-organisational antecedents to mediate the relationships between top management support, network involvement and management innovation. A surprising result is that management innovation does not have a direct impact on operating performance, but shows an indirect influence through technological innovation.

Online publication date: Mon, 12-Sep-2022

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