Maintenance performance evaluation of bus fleet garages using a hybrid approach Online publication date: Mon, 22-Aug-2022
by Ajith Tom James
International Journal of Industrial and Systems Engineering (IJISE), Vol. 41, No. 4, 2022
Abstract: Availability of automobiles in fleet service is very crucial and is often influenced by the maintenance. Generally, bus fleet organisations have got their own garage facilities. However, the maintenance performance levels of garages need not to be the same with all organisations and locations. Hence, a measurement system is necessary to evaluate the maintenance performance of garages for corrective actions. This paper develops a framework for maintenance performance measurement (MPM) based on MPIs specific to the objectives of fleet service maintenance garages based on hybrid methodology that is a combination analytic hierarchy process (AHP) and technique for order preference by similarity to ideal solution (TOPSIS). The hybrid methodology is applied for comparing maintenance performance of garages of four different municipal bus fleet services in India. The novelty of this paper includes development of MPIs specific to garages of bus fleet and comparison of the fleet garages based on maintenance performance.
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