Emerging issues in healthcare: a perspective through patient care, training and government policies Online publication date: Mon, 27-Jun-2022
by S.K. Aishwarya; Rishabh Malhotra; Santanu Mandal
International Journal of Business Excellence (IJBEX), Vol. 27, No. 2, 2022
Abstract: There is a growing need for ensuring patient safety in healthcare. This is due to the diverse needs for a patient's treatment requirements in healthcare. Hence healthcare sector requires research attention in ensuring safety and improving ergonomics. To address this, in this study, we have done an extensive literature review (1990-2019) and have identified 77 papers. Furthermore, we have critically reviewed these papers and have classified them according to their contribution in the following dimensions in healthcare: patient care, training and education, and government policies in healthcare. We have classified the papers also based on their type of contribution: review, empirical, theoretical framework, case study and simulation/modelling. Lastly the study identifies several research gaps and develops research questions for each dimension that will be useful for researchers in healthcare for further research.
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