Detection and identification of factors causing deviant political behaviours
by Saeed Jafarinia; Atefeh Ebrahimpour Ahandani; Akbar Hassanpoor; Mehdi Kheirandish
International Journal of Business Innovation and Research (IJBIR), Vol. 28, No. 1, 2022

Abstract: The banking industry is a dynamic, competitive, and complex industry influenced by economic, political, socio-cultural, legal and government factors. In such conditions, it is necessary to identify the appropriate behaviour patterns in order to achieve optimal performance. Deviant political behaviours are considered as those factors can harm the organisation's optimal performance. Accordingly, the present study aims to identify the factors causing deviant political behaviours in the banking industry. The present study is an exploratory research in terms of goal, and fundamental (basic) research in terms of the type of use, with qualitative research method of thematic analysis used in it. Data are collected using secondary (desk) research and in-depth interviews with 21 banking experts. Validity was confirmed by acceptance criterion and reliability was confirmed by Holsti's method and based on the observed percentage of the agreement. The data are coded in a multi-stage process and the factors causing deviant political behaviours are classified in 63 sub-themes and eight main themes: employee-related factors, manager-related factors, customer-related factors, occupational factors, political factors, socio-cultural factors, economic factors and government-legal factors.

Online publication date: Thu, 19-May-2022

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