Logistics outsourcing by Moroccan manufacturing firms: a qualitative study Online publication date: Thu, 19-May-2022
by Latifa Fadile; Mohamed El Oumami; Zitouni Beidouri
International Journal of Logistics Systems and Management (IJLSM), Vol. 41, No. 3, 2022
Abstract: The relevant literature on logistics is largely centred on advanced countries and research on logistics outsourcing (LO) in developing countries in general with African ones, sparse in particular. This paper addresses this gap by shedding light on the usage of LO by Moroccan manufacturing firms. Thus, a qualitative study is conducted to know the extent to which they outsource their logistics: factors influencing the LO decision, benefits and risks of LO, logistics activities outsourced, impact of LO on their performance, logistics services providers' (LSPs) types, determinants and sources used to select the appropriate LSPs, and finally their expectations regarding the supply of their LSPs. The results denote that the usage of LO reveals positive impact on firm's performance although it still at a nascent stage in Morocco. This study contributes to the growing body of knowledge of LO practices. Research limitations are highlighted and potential future research avenues are proposed.
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