Tools and abilities for continuous improvement: what are the drivers of performance?
by Mariano Corso, Andrea Giacobbe, Antonella Martini, Luisa Pellegrini
International Journal of Technology Management (IJTM), Vol. 37, No. 3/4, 2007

Abstract: This article reports findings of the Italian part of the 2nd International Continuous Improvement (CI) survey, where 440 firms were randomly contacted and 60 responses received (response rate of 13.6%). Three research questions are investigated in this article: the CI tools and enablers adopted in Italy (RQ1); the state of the improvement activities and their evolution (RQ2); and finally, the relations between CI tools, ability development and performance (RQ3).

Online publication date: Fri, 02-Feb-2007

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