Absorptive capacity in information technology projects: a multiple case study in the telecommunication industry
by Nadia Pedrosa; Luciana Montoni; Cristina Dai Prá Martens; Luciano Ferreira Da Silva; Julio Carneiro Da Cunha
International Journal of Project Organisation and Management (IJPOM), Vol. 14, No. 1, 2022

Abstract: The aim of the present study is to introduce absorptive capacity (ACAP) use in projects developed by information technology (IT) departments in four telecommunication firms - hereinafter called telecom(s) - in Brazil. Data collection was based on interviews. Data analysis was performed in Atlas.ti software by following a three-level encoding stream, namely: open, axial and selective. According to the results, up-to-date telecoms that follow a more agile project-management methodology are often successful in using ACAP; consequently, they account for shorter time-to-market. The current empirical study on ACAP in project environments was a contribution to the literature, given the scarcity of studies in this field. It also provided a list with five propositions to encourage further research about this topic.

Online publication date: Fri, 18-Mar-2022

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