The relationship between innovation and kaizen culture among electrical and electronics manufacturing companies in Malaysia Online publication date: Fri, 04-Mar-2022
by Siew Mui Kong; Rajendran Muthuveloo
International Journal of Productivity and Quality Management (IJPQM), Vol. 35, No. 2, 2022
Abstract: In the current dynamic business landscape, kaizen culture is crucial for organisations to hone their competitive edge and business sustainability. This study aims to examine the relationship between innovation and kaizen culture among electrical and electronics (E&E) manufacturing companies in Malaysia. The socio-technical systems theory underpins the research framework. A total of 123 responses were gathered from 123 E&E manufacturing companies and analysed with SPSS and SmartPLS. The findings indicated that kaizen culture can be nurtured through process innovation and organisational innovation to create a sustainable competitive advantage. However, it must be embedded into the business strategy if long-term advantage is to be achieved. Results from this study should enable practitioners of E&E manufacturing companies to prioritise types of innovation for nurturing kaizen culture.
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