Performance measurement for e-business enterprises Online publication date: Sun, 13-Jul-2003
by Juan Jose Alfaro, Saiz, Angel Ortiz Bas, Raul Poler Escoto, Ruben Dario Franco
International Journal of Business Performance Management (IJBPM), Vol. 4, No. 2/3/4, 2002
Abstract: E-business involves a fundamental change in business because it changes business foundations. Thus, companies that are trying to develop e-business capacities need to evaluate whether their current systems for managing enterprises are adequate when new business models appear. This paper considers weaknesses noted by different authors regarding the current performance measurement models and reviews some recent models to discover their suitability in e-business Models. A new system able to facilitate the definition of performance indicators for e-business companies is defined. The Model takes into account high level concepts (customers, strategies, stakeholders, etc) and operational concepts (information, resources, functions and roles) developing an integrated model. The Model is supported by IE-GIP (Enterprise Integration - Business Processes Integrated Management - acronyms in Spanish) methodology and CIMOSA concepts.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Performance Management (IJBPM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook