Analysis of subway users' behaviour-based on the latent class regression
by Li-hua Liu; Ming-lei Song; Jian-rong Liu; Xue-jiao Wang; Ming-hui Wang
International Journal of Computing Science and Mathematics (IJCSM), Vol. 14, No. 3, 2021

Abstract: Since that there is difference of satisfaction and willing-to-travel-by-subway among different subway users, a task one should take into account of is how to classify subway users effectively, and analyse factors affect the satisfaction and willing-to-travel-by-subway of different subgroups of subway users, respectively. Based on subway users' satisfaction of the subway and their travelling behaviour, this paper classifies subway users with the latent class regression model. This result shows that subway users should be classified into three subgroups: the neutral passengers, the satisfied passengers, and the loyal passengers, also it is found that private car ownership, accessibility of the subway station, price evaluation and speed evaluation have a great influence on the classification. Based on the classification, this paper regresses the overall satisfaction of the subway, the recommendation of the subway, and the frequency of travelling by subway on the factors, respectively. It is found that there are non-negligible differences of factors' parameters on the three subgroups.

Online publication date: Thu, 23-Dec-2021

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