Research on the evaluation system of smart tourism projects based on user experience Online publication date: Wed, 01-Dec-2021
by Yipeng Wang
International Journal of Innovative Computing and Applications (IJICA), Vol. 12, No. 5/6, 2021
Abstract: In recent years, with the rise of smart tourism, many tourist attractions invest a lot of money to build smart tourism projects to make tourism more intelligent. In order to evaluate the problems in the use of such projects and point out the direction of improvement, this paper proposes a smart tourism evaluation index system based on user experience. The evaluation index system probes into the actual feedback data of the users in the tour process from users' sensory experience, program experience, content experience and related experience. Then, the author utilise the fuzzy comprehensive evaluation method to process the collected data to obtain the evaluation index under the framework of the index system. In the application of this evaluation index system, it is compared with the commonly used evaluation index system in industry to point out the advantages and disadvantages of smart tourism projects and the direction of improvement more directly and effectively.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Innovative Computing and Applications (IJICA):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook