Game-based pedagogy in operations management: impact of playing a simulation game and providing feedback on students' knowledge
by Hossein Rikhtehgar Berenji; Hossein Najmi
International Journal of Information and Operations Management Education (IJIOME), Vol. 7, No. 2, 2021

Abstract: Simulation games are getting popular in modern pedagogy. However, objective measurement of simulation games' educational value is challenging. We use the revised Bloom's taxonomy framework to empirically measure students' knowledge gain in capacity and inventory management in the SodaPop simulation game. Our results in the knowledge experiment show that participating in this simulation game improves students' conceptual and procedural knowledge. Additionally, our second experiment (i.e., feedback experiment) investigates the impact of providing two types of feedback (i.e., general and detailed) on students' performance. In the feedback experiment, we also examine the impact of a given type of feedback on the performance of different types of students (low- vs. high-performing students). Our results illustrate that detailed feedback enhances students' performance relative to a control group, and that the effect is more pronounced among high-performing students. Together, these findings extend our understanding of the learning that results from participation in game-based pedagogy.

Online publication date: Mon, 22-Nov-2021

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