The relationship between the dynamic model of crew resource management and line operational safety audits Online publication date: Thu, 18-Nov-2021
by Don Harris; Heikki Mansikka; Kai Virtanen
International Journal of Human Factors and Ergonomics (IJHFE), Vol. 8, No. 4, 2021
Abstract: The essential skills underlying crew resource management (CRM) are described in the competency frameworks published by the International Civil Aviation Organization and International Air Transport Association. CRM dynamic model (CRM-DYMO) demonstrated that CRM processes based upon these competency frameworks could be described as a simple input-output-process (IPO) model. This paper illustrates how the major characteristics in the Line Operations Safety Audits (LOSA) threat and error framework relate directly to components in CRM-DYMO. It provides a basis for understanding error within the LOSA framework with respect to a competency-based model of CRM. The approach is illustrated with reference to examples of CRM performance taken from aircraft accident reports. CRM-DYMO forms a practical basis for translating LOSA data into effective CRM training by making explicit the functional linkages between these two constructs.
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