Improving job performance of realtors in Taiwan: a view from leader-member exchange quality and job stress
by Min-Jon Kuo; Dauw-Song Zhu; Yu-Chin Hsieh; Chien-Chien Hsu
International Journal of Business Performance Management (IJBPM), Vol. 22, No. 4, 2021

Abstract: The current study investigates the impact of leader-member exchange (LMX) quality and job stress on employees' job performance and turnover intention, specifically in the context of the real estate industry. The effective sample contained 253 realtors affiliated with registered chain real estate companies in Taiwan. Structural equation modelling was employed to test the proposed model. The results indicated that high LMX quality had a direct impact on the realtors in terms of reducing their job stress and intention to quit and enhancing their job performance. Reducing the realtors' job stress directly could also improve their job performance and diminish the intention to quit. A leader incorporating personalisation to develop strong bonds with subordinates can help employees cope with job stress and perform optimally while aiding employee retention in the context of the real estate industry. The discussion may proffer a long-term perspective for real estate firms to overcome the current predicament.

Online publication date: Fri, 29-Oct-2021

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Business Performance Management (IJBPM):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?


Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com