Integrating knowledge-responsibility-performance via supplier relationship management Online publication date: Thu, 28-Oct-2021
by Majid Mohammad Shafiee; Reihaneh Alsadat Tabaeeian
International Journal of Integrated Supply Management (IJISM), Vol. 14, No. 4, 2021
Abstract: This paper is aimed to examine how knowledge management capabilities (KMC) and corporate social responsibility (CSR) affect operational performance (OP) through supplier relationship management (SRM) in the context of the oil and gas industry. Besides, the moderation role of management support (MS) was investigated. Previous studies have been fragmented in that they have neither provided a holistic view of a knowledge-responsibility-performance link, nor considered the catalysing role of SRM in the link. Based on the responses collected from a survey, structural equation modelling, along with a moderated-mediation approach, were used to examine the research model. The results indicate that KMC and CSR positively affect OP directly and indirectly through SRM. Moreover, MS acts as a moderator between KMC, CSR, and SRM. By using a comprehensive framework, this study offers insights into the literature on supply chain, CSR, and KM and explains the significance of SRM in catalysing the knowledge-responsibility-performance link.
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Integrated Supply Management (IJISM):
Login with your Inderscience username and password:
Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.
If you still need assistance, please email subs@inderscience.com
Our Blog 
Follow us on Twitter 
Visit us on Facebook