Business process management: from a critical review to a contemporary ontological entity
by George Tsakalidis; Kostas Vergidis
International Journal of Business Process Integration and Management (IJBPIM), Vol. 10, No. 2, 2020

Abstract: The purpose of this paper is to explore the theoretical foundations of the business process domain and to propose a conceptual unified and agile approach. The authors undertake a systematic examination of literature from a critical perspective on key business process aspects, introduced by the most influential approaches based on their citation impact. The review and interpretation of established business process aspects lead to a conceptual ontological entity with clear boundaries and interrelated components that supports continuous modification of its design. Following, a similar analysis of BPM definitions and life-cycles results in matching the most frequently occurring cycle steps on specific components of the proposed structure, thus, bridging the gap between business process and BPM life-cycle models. Overall, the approach aims to clarify and connect core business process aspects and assist organisations in apprehending the various life-cycle stages towards utilising appropriate and adaptive tools and phases.

Online publication date: Thu, 19-Aug-2021

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