Measuring employee engagement for sustainable e-government projects - Indian context
by Jyoti Yadav; Anil K. Saini; Amit Kumar Yadav
International Journal of Economic Policy in Emerging Economies (IJEPEE), Vol. 14, No. 4, 2021

Abstract: The digital era has completely transformed interaction between the government and its stakeholders by enhancing transparency, efficiency and reliability in ecosystem. Employees' role is very crucial and inimitable in ensuring smooth operations of such high aiming projects. The purpose of study is to identify and analyse crucial factors from a socio technical aspect for sustainability of e-government projects. The factors have been identified using existing literature and interviews conducted from audit agencies. An algorithm and model have been developed and validated using dataset of 600 respondents. The data consist of sample having good mix of government and private employees with varied experience. The results have been statistically analysed and interpreted using regression. The findings have revealed that significance of factors varies based on various stages, experience and category of employees. The model prepared could help decision makers in deriving meaningful insights and measures which could be taken during various stages of the project.

Online publication date: Mon, 26-Jul-2021

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Economic Policy in Emerging Economies (IJEPEE):
Login with your Inderscience username and password:

    Username:        Password:         

Forgotten your password?


Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com