Weighted interpretive structural modelling approach for exploration of performance measures of benchmarking of internal supply chain management
by Kailash; Rajeev Kumar Saha; Sanjeev Goyal
International Journal of Agile Systems and Management (IJASM), Vol. 14, No. 1, 2021

Abstract: Benchmarking is a versatile tool to improve the existing supply chain performance of the manufacturing industries through continuous use of plan do check action (PDCA) cycle. The regular practice of benchmarking provides a decision support in the performance analysis of internal supply chain of manufacturing Industry. The seven PMs have been identified through the literature review. The brainstorming activity of expert's team from different manufacturing industries is used to identify the importance/weightage/effect of one performance measure as compare to other performance measure. The survey questionnaire tool is used to collect the opinion of experts about benchmarking of internal supply chain management (ISCM). The present work includes, weighted interpretive structural modelling (WISM) approach to develop a structural model, which will represents the interrelationships among identified PMs. WISM model allocates the key PMs at three levels. Such type of model not only helps in understanding the conceptual relationship among the PMs, but it may also use in determining their interdependence to assess the ISCM performance of industries.

Online publication date: Tue, 11-May-2021

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