Impact of diversity management on citizenship behaviour: the mediating role of human resources management
by Dina Youssef; Oualid Abidi; Halil Zaim; Yavuz Keceli; Vladimir Dzenopoljac
International Journal of Learning and Intellectual Capital (IJLIC), Vol. 17, No. 4, 2020

Abstract: This study attempts to prove the existence of a positive impact of diversity management (DM) practices on organisational citizenship behaviour (OCB), together with the mediating role of human resources management (HRM). In order to test this assumption, an empirical model was developed using data collected from companies in the service sector operating in Kuwait. A structural equation model was constructed to analyse data via the 'lavaan' and 'psych' packages in R, using R version 3.4.2 and RStudio version 1.0.153. Data analysis indicates that DM implementations are positively correlated with HRM. Moreover, the research findings provide empirical evidence regarding the positive effects of DM on OCB and the mediating role of HRM in this relationship.

Online publication date: Mon, 22-Feb-2021

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Learning and Intellectual Capital (IJLIC):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com