Impact of brand selection on brand loyalty with special reference to personal care products: a rural urban comparison
by Sakshi Sharma; Maninder Singh
International Journal of Indian Culture and Business Management (IJICBM), Vol. 22, No. 2, 2021

Abstract: Although rapid growing personal care trend presents a huge opportunity in personal care products segment, still marketers are facing some difficulties in achieving destination. In the light of the fact that, personal care product markets in rural and urban India is an unexplored area, this study focused to discover, understand and distinguish the brand selection dimensions that influence rural and urban consumer's brand loyalty. In this study, the brand selection dimensions of respondents towards personal care products have been analysed and efforts have been made to identify association between brand selection dimensions and brand loyalty of respondents. This study finds some similarities along with much dissimilarity in brand selection dimensions and its impact on brand loyalty among rural and urban respondents.

Online publication date: Mon, 15-Feb-2021

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