The management of job autonomy in a fintech: the employees' point of view
by Ana Luiza Szuchmacher Verissimo Lopes; Adriana Victoria Garibaldi De Hilal
International Journal of Business Innovation and Research (IJBIR), Vol. 24, No. 2, 2021

Abstract: The present study examined the perceived job autonomy of technology professionals working full time in an innovative organisation that provides services and products based on the new digital technology. For that, a single case study was conducted in a Brazilian fintech company. Results suggest that the opportunity to express points of view and ideas is critical to the employees' self-perceived autonomy and therefore to their motivation. The control of employees' activities and initiatives is accomplished through soft mechanisms such as organisational culture, communication, and orientation. These control mechanisms are not contradictory to the self-perception of autonomy, quite the contrary; they are perceived as autonomy promoters.

Online publication date: Thu, 04-Feb-2021

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