Using AHP and TOPSIS techniques for assessment of multi-skilled workforce in manufacturing industry
by Abdelhamid Zaki; Mohammed Benbrahim; Bahia Benchekroun; Ghassane Ayad
International Journal of Process Management and Benchmarking (IJPMB), Vol. 11, No. 1, 2021

Abstract: Companies are always looking for a way to optimise the use of their material resources and human resources. Nowadays, the issue of competency is important and crucial in industry. To perform a given task using two operators having the same qualification, performance achievement varies, which introduces the concept of individual competence level. This article presents an assessment method of multi-skilled workforce. In this paper, we provide a useful model to solve workforce assessment problems. We discuss how to consider the differences and similarities between acquired level and required level. The ultimate objective of our method is to present a combination of AHP method and TOPSIS technique to assess the individual competence level.

Online publication date: Wed, 06-Jan-2021

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