Efficiency and productivity of health insurance business of public and private general insurance companies in India: a DEA approach Online publication date: Tue, 22-Dec-2020
by Pooja Kansra; Harinder Singh
International Journal of Public Sector Performance Management (IJPSPM), Vol. 7, No. 1, 2021
Abstract: The objective of the present paper was to examine the efficiency and productivity of health insurance business of public and private general insurance companies in India. The analysis was made with the help of data envelopment analysis and Malmquist productivity index. It was observed that mean of technical efficiency of the public sector companies was higher than of private sector companies. The total factor productivity change had decreased for all public general insurance companies from 2006-2007 to 2013-2014. While, private general insurance companies had shown tremendous increase in productivity from 2006-2007 to 2013-2014. This could be due to the fact that private companies had taken the advantage of technological change, efficiency change, pure technical efficiency change and scale efficiency change. Therefore, public general insurance companies should expand their activities and outreach in the competitive environment.
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