The impact of citizen perceived value on their intention to use e-government services: an empirical study
by Taqwa Hariguna; Untung Rahardja; Athapol Ruangkanjanases
Electronic Government, an International Journal (EG), Vol. 16, No. 4, 2020

Abstract: The purpose of this study was to integrate citizen perceived value into an expectation-confirmation model (ECM) to explain their intention to use e-government services. Integrated models were shown through empirical data, after reviewing ECM and citizen perceived values. The findings of this study indicated that ECM integrated with citizen perceived value tends to provide a concerted solution to clarify the factors and its influence on citizens' intention to use e-government services. This study used online survey of 632 e-government experienced participants with the structural equation modelling approach to test the research model.

Online publication date: Mon, 26-Oct-2020

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the Electronic Government, an International Journal (EG):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com