What are the perceived experiences of health fitness trackers for the elderly? A qualitative post-adoption study Online publication date: Tue, 06-Oct-2020
by Milad Dehghani; Kwok Leung Tsui; Inez Maria Zwetsloot; Reza Rawassizadeh
International Journal of Technology Marketing (IJTMKT), Vol. 14, No. 2, 2020
Abstract: This paper addresses some opportunities and challenges that researchers and designers deal with while designing wearable fitness trackers for elder individuals. We investigated the experience of the elderly using a fitness tracker through a post-adoption study by discussing technical, health, and consumer attributes. Twenty-one participants were recruited to wear a Fitbit (Alta HR) device for three months. After this period, we conducted a semi-structured interview to explore the elderly's experiences and perceptions with the device. We have used content analysis to evaluate written-interview transcripts. Our findings revealed that older adults perceived these wearable devices in six dimensions: 1) the adaptability in the user interface that caused hinder in daily activities; 2) aesthetic appeal (design, size, weight); 3) effort expectancy; 4) sense of security; 5) accuracy of received data; 6) functionality (battery shortage, lack of usefulness, screen light, waterproof, mobile measurement).
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