Information technology performance management by artificial intelligence in microfinance institutions: an overview Online publication date: Wed, 16-Sep-2020
by Mohammed Kaicer
International Journal of Computational Intelligence Studies (IJCISTUDIES), Vol. 9, No. 3, 2020
Abstract: This paper presents an overview of the use of new information technology to improve the management of microfinance institutions, experiencing a gap due to the growth of the microfinance sector and the diversity of products and services they offer to the target populations. We will show that artificial intelligence could play a role to ensure reliable management information systems in MFIs.
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