Determining an appropriate product-service system management to encourage firms' sustainability: a conceptual framework (case for Indonesian industrial estate firms) Online publication date: Thu, 03-Sep-2020
by Christina Wirawan; Gatot Yudoko; Yuliani Dwi Lestari
International Journal of Public Sector Performance Management (IJPSPM), Vol. 6, No. 4, 2020
Abstract: The product-service system (PSS) is a concept that helps firms to protect the environment. It can create the opportunity for a new business model as well as develop social community by diminishes tangible products consumption and replace it with a bundle of products and services innovatively. If determine appropriately, PSS can bring competitive advantage as well as sustainability to firms. To determine the suitable bundle of products and services, firms need to study their resources, capabilities and core competencies. In this article, we built a conceptual framework for industrial estate firms that have limited products to sell but play important role in national development and to determine the suitable PSS to gain sustainability, specifically for the case of Indonesian industrial estate firms by means of an in-depth literature review and secondary data supporting.
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