Relationship between forgiveness at work and life satisfaction: Indian manufacturing organisations
by Rinki Dahiya; Santosh Rangnekar
International Journal of Business Excellence (IJBEX), Vol. 21, No. 3, 2020

Abstract: Researchers have strived to comprehend the essentials of a happy and satisfied life - a fundamental question - for decades, which has gained popularity in organisations, academics and policy circles in contemporary times, when occupational discord is inevitable. The purpose of the present study is to investigate the relationship between forgiveness at work (self, others and situations) and life satisfaction, and also to examine the moderating role of age in the relationship between forgiveness at work and life satisfaction. Data were collected from 352 employees working in Indian manufacturing organisations and analysed using hierarchical multiple regression. The results show that indicators of forgiveness significantly influence life satisfaction. Moreover, it was found that age moderates the relationship between forgiveness (self and others) and life satisfaction in such a way that it becomes stronger for older employees than younger employees. Based on the findings, the present study posits that HR professionals and practitioners should develop and implement psychological interventions and practices aimed at fostering forgiveness and cultivating life satisfaction among employees.

Online publication date: Mon, 06-Jul-2020

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