Sustainability as a driver of operational excellence - the relevance of variability in process operations
by Daniela Silva; Américo Azevedo
International Journal of Integrated Supply Management (IJISM), Vol. 13, No. 2/3, 2020

Abstract: Sustainable development is a widely spread concept nowadays, especially due to external pressure related to environmental and social issues, affecting all players of the supply chain. Sustainable policies must be adopted, such as improving process performance and reducing waste. With sustainability as a driver of operational excellence, this study is focused on the improvement of the production process of a company by reducing variability. A variability analysis was done to understand its root causes and act upon them, as well as a quantification of waste in the process. Finally, an improvement plan was delineated to mitigate the problems identified.

Online publication date: Thu, 25-Jun-2020

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