An exploratory study of the impact of training times on user acceptance of speech recognition systems and its managerial implications
by Carl M. Rebman Jr.
International Journal of Innovation and Learning (IJIL), Vol. 3, No. 6, 2006

Abstract: Speech Recognition Systems (SRS) offer many possibilities with their ability to understand voice input and convert that input into text that the computer can understand and process. For example, SR systems may provide a more natural interface with current Group Decision Support Systems to enhance user satisfaction and text generation. However, one of the limitations of current SR systems is a training requirement. Most SR systems are 'speaker-dependent', which requires users to spend time training the computer to understand their voice. This paper reports the results of an exploratory study consisting of two experiments to determine the type of relationship that exists between training time, accuracy and end-user acceptance of SR technology. Subjects that gained more experience with the software through increased training time reported higher accuracy rates and generated more text in the same amount of time. In addition, they expressed a stronger preference for adoption of the SR technology. These results provide some insight towards the minimum training time required for successful adoption and user satisfaction of SR technology.

Online publication date: Thu, 27-Jul-2006

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Innovation and Learning (IJIL):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com