Antecedents of character merit and organisational citizenship behaviour augmenting public life performance in India
by A. Dhiraj; Manoj Joshi; Ashok Kumar; Anviti Gupta
International Journal of Public Sector Performance Management (IJPSPM), Vol. 6, No. 1, 2020

Abstract: The purpose of this paper is to explore and study the antecedents of character merit and dimensions of organisational citizenship behaviour (OCB) and their influence on volunteers in a non-profit organisation. The study also examines the performance outcome of character merits inculcated to enhance OCB of trained members of the organisation. Inductive and deductive research methodologies were adapted to interpret the data, which was collected by visiting 18 states, spread across North-East-West-South geographies of India. Stratified random sampling technique was administered to collate data from 1,084 samples. The findings reveal that character building through training may lead to development of OCB, which would further enhance the performance outcome of individuals in public life. The findings indicate that character could be built by continuity in training. The 'shakha model' of training methodology illustrated in this study may be adapted in public organisations for improving performance.

Online publication date: Thu, 13-Feb-2020

The full text of this article is only available to individual subscribers or to users at subscribing institutions.

 
Existing subscribers:
Go to Inderscience Online Journals to access the Full Text of this article.

Pay per view:
If you are not a subscriber and you just want to read the full contents of this article, buy online access here.

Complimentary Subscribers, Editors or Members of the Editorial Board of the International Journal of Public Sector Performance Management (IJPSPM):
Login with your Inderscience username and password:

Username:        Password:          Forgotten your password?

Want to subscribe?
A subscription gives you complete access to all articles in the current issue, as well as to all articles in the previous three years (where applicable). See our Orders page to subscribe.

If you still need assistance, please email subs@inderscience.com