Orders > Conference proceedings > Product lifecycle management PLM'10
Proceedings of the International Conference on
Product Lifecycle Management PLM'10
PLM-SP6, 2010 |
(from Chapter 2: Product/Service Development)
| Full Citation and Abstract
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Title: |
Product-service system engineering. Further evidences from industry |
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Author(s): |
Giuditta Pezzotta, Sergio Cavalieri |
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Address: |
CELS – Research Center on Logistics and After Sales Service,
Department of Industrial Engineering,
University of Bergamo,
Viale Marconi, 5 – I-24044 Dalmine (BG), Italy
giuditta.pezzotta @ unibg.it, sergio.cavalieri @ unibg.it |
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Reference: |
PLM-SP6 - 2010 Proceedings pp. 51 - 63 |
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Abstract/
Summary |
The servitisation process of manufacturing companies requires a shift in business focus from designing and selling physical products, to designing and selling a product-service system. Its aim is to generate profits, not only at the point of sale but also throughout the whole life-cycle. In this context, it is becoming relevant to engineer these solutions through all their life cycle phases. For this purpose, it is necessary to rely on a well-framed PSS engineering process. Aim of this paper is to understand ‘how’ (in terms of characteristics) an engineering process and in ‘what order’ the engineering phases are performed within a company, then identifying and reporting some current available good industrial practices and limitations. The paper reports two case studies which will be the base for the development of a methodological approach to support the companies in the identification of a set of coherent leverages for the engineering contents of a PSS. |
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