Orders > Conference proceedings > Product lifecycle management PLM'09
Proceedings of the International Conference on
Product Lifecycle Management PLM'09
Supporting the extended enterprise
PLM-SP5, 2009 |
(from Chapter 14: Life Cycle Engineering)
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Title: |
Product-service engineering process: theoretical and empirical evidences |
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Author(s): |
Giuditta Pezzotta, Sergio Cavalieri, Paolo Gaiardelli |
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Address: |
CELS – Research Center on Logistics and After Sale Services and Department of Industrial Engineering, University of Bergamo, Viale Marconi, 5-24044, Dalmine (BG), Italy
giuditta.pezzotta @ unibg.it, sergio.cavalieri @ unibg.it, paolo.gaiardelli @ unibg.it |
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Reference: |
PLM-SP5 - 2009 Proceedings pp. 699 - 711 |
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Abstract/
Summary |
The transition from being a product manufacturer into a provider of knowledge-intensive systemic solutions requires a shift in business focus from designing and selling physical products, to designing and selling a system of products, services, supporting networks and infrastructures. In this context, it is becoming relevant to design and engineer these solutions. For this purpose, it is necessary to have a well-framed product-service engineering process. Though the flourish of theoretical contributions in this field, several inadequacies still exist. Aim of the paper is to identify the industrial and theoretical evidences in the product-service engineering process in order to single out their current limitations and to provide some suggestions for exploiting at best the potential behind it. |
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