Article Abstract

	Title:	An e-governance framework for Vietnam
	Author:	Cuthbert Shepherdson, Albert Wee Kwan Tan, Tran Van Nam
	Address:	KDI Asia Pte Ltd., Blk 468A Admiralty Drive, #15-115, 751468 Singapore. ' The Logistics Institute – Asia Pacific, National University of Singapore, 21 Heng Mui Keng Terrace, #04-01, 119613 Singapore. ' Faculty of Law, National Economics University, 207 Giai Phong Road, Hanoi, Vietnam
	Journal:	International Journal of Electronic Governance 2009 - Vol. 2, No.2/3  pp. 170 - 191
	Abstract:	Vietnam has recently invested in Information and Communication Technologies (ICTs) to enhance her competitiveness in the global environment. However experience, even in developed countries, has shown that incorporating e-government practices is not a sure means of attaining the desired goals. This paper examines the strategic position of Vietnam, as it becomes a member of WTO in implementing e-government. An e-governance framework is recommended as a means of achieving a successful reform by taking a holistic approach to analyse existing performance gaps and identify e-government opportunities for Vietnam.
	Keywords:	e-government; Vietnam; framework; developing countries; one-stop shop; integrated e-services; electronic government; online services; electronic services; ICT.
	DOI:	10.1504/IJEG.2009.029128
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