Article Abstract

	Title:	Process evaluation of award of work contracts in a government department
	Author:	Sidhartha S. Padhi, Pratap K.J. Mohapatra
	Address:	Department of Industrial Engineering and Management, IIT Kharagpur, West Bengal 721 302, India. ' Department of Industrial Engineering and Management, IIT Kharagpur, West Bengal 721 302, India
	Journal:	International Journal of Electronic Governance 2009 - Vol. 2, No.2/3  pp. 118 - 130
	Abstract:	Government departments in India predominantly procure products and services following a manual procedure. The process is lengthy and it takes three months or more to finally award a contract. The objective of this paper is to evaluate the improvements that are possible to derive by adopting e-procurement. The procurement system followed for the award of a works contract by the Rural Development Department of the Orissa Government is taken here as a case. Discrete-event simulation is used to evaluate the system improvement in terms of reduction in lead time, and the proportion of contracts awarded out of the requested work-orders.
	Keywords:	work contracts; discrete-event simulation; India; e-procurement; electronic procurement; government departments.
	DOI:	10.1504/IJEG.2009.029125
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