The responsive supply chain performance: relationships with technology uncertainty and organisational learning
by Susita Asree, Bharathi Rao
International Journal of Integrated Supply Management (IJISM), Vol. 6, No. 2, 2011

Abstract: The purpose of this paper is to illuminate the interplay of technology uncertainty and organisational learning, and its impact on the performance of a responsive supply chain. Through this paper, the researchers will: (a) test empirically how firms react to technology changes in a responsive supply chain design; (b) analyse through empirical tests how a responsive supply chain design influences a firm' incremental and experiential learning; and (c) analyse the impact of incremental and experiential learning on strategic supply chain performance. This study provides an empirical basis to understand the inter-relationships amongst variables of technological uncertainty, supply chain performance and organisational learning. The results indicate that those organisations which are more responsive to uncertainties in technology also trigger a 'learning' process leading to superior supply chain performance.

Online publication date:: Fri, 17-Jun-2011

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